Our Core Services
Comprehensive hospitality solutions tailored to your needs
Airport Transfers & Transportation
Start your Cretan journey in comfort and style. Our premium transfer service operates 24/7 from Heraklion International Airport, ensuring smooth arrivals and departures for all our guests.
- Luxury vehicles with professional drivers
- Meet & greet service at arrivals
- Child seats and accessibility options
- Island-wide transportation arrangements
Concierge Services
Our dedicated concierge team is your personal gateway to Crete's finest experiences. Available around the clock, we handle everything from restaurant reservations to emergency assistance.
- Restaurant reservations at exclusive venues
- Activity and excursion bookings
- Medical assistance coordination
- Personal shopping services
Private Chef & Catering
Indulge in authentic Cretan cuisine prepared by our expert chefs. From intimate dinners to grand celebrations, we bring the finest flavors of the Mediterranean to your villa.
- Personalized menu creation
- Fresh, local ingredients
- Wine pairing services
- Special dietary accommodations
Yacht Charter & Boat Tours
Explore Crete's stunning coastline aboard our luxury yachts. From romantic sunset cruises to full-day island adventures, discover hidden beaches and crystal-clear waters in style.
- Private yacht charters with crew
- Spinalonga and Dia Island excursions
- Snorkeling and water sports equipment
- Gourmet catering on board
Complete Service Collection
Everything you need for the perfect Cretan escape
Spa & Wellness
In-villa spa treatments, massage therapy, yoga sessions, and complete wellness programs for rejuvenation.
Personal Training
Customized fitness programs with certified trainers, including beach workouts and in-villa sessions.
Nutrition Programs
Personalized meal planning, detox programs, and consultations with nutritionists using local ingredients.
Medical Concierge
24/7 doctor on-call, pharmacy delivery, and coordination with local medical facilities.
Childcare Services
Licensed babysitters, nannies, and kids' club activities with educational programs.
Celebration Planning
Birthday parties, anniversaries, and special event coordination with themes and entertainment.
Baby Equipment
Complete baby gear rental including cribs, strollers, car seats, and safety equipment.
Diving & Water Sports
PADI certifications, guided dives, jet skiing, parasailing, and windsurfing lessons.
Vehicle Rentals
Luxury cars, classic convertibles, motorcycles, ATVs, and e-bikes for exploring.
Fishing Charters
Deep-sea fishing expeditions, traditional fishing experiences, and catch-and-cook services.
Helicopter Services
Island transfers, aerial tours, and exclusive access to remote destinations.
Photography & Video
Professional photoshoots, drone footage, and vacation documentaries.
Personal Shopping
Luxury brand shopping, fashion styling, and custom jewelry design tours.
Private Sommelier
Wine cellar curation, tasting sessions, and exclusive winery access.
Entertainment
Private concerts, outdoor cinema, live performances, and cultural shows at your villa.
Security Services
Personal bodyguards, secure transportation, and privacy protection measures.
Romance Packages
Proposal planning, honeymoon surprises, vow renewals, and romantic experiences.
Remote Work Setup
Ergonomic desks, monitors, high-speed internet, and complete office equipment.
Meeting Facilities
Villa conversion for corporate retreats, AV equipment, and catering services.
Administrative Support
Secretarial services, document printing, translations, and notary assistance.
Cultural Tours
Expert-guided tours to Knossos Palace, traditional villages, and archaeological sites.
Grocery Pre-Stocking
Fill your villa before arrival with your preferred groceries and beverages.
Laundry & Styling
Same-day dry cleaning, in-villa hairdressing, and personal grooming services.
Tech Services
Device rentals, smart home setup, streaming services, and tech support.
Eco Experiences
Sustainable tours, organic farm visits, electric vehicle rentals, and carbon offset programs.
Seasonal Events
Easter celebrations, Christmas services, harvest experiences, and local festivals.
How It Works
Simple steps to extraordinary service
Choose Your Services
Select from our comprehensive menu of services or let us create a custom package for your needs.
Pre-Arrival Planning
Our concierge contacts you before arrival to arrange all services and ensure everything is perfect.
Seamless Execution
Enjoy flawlessly delivered services throughout your stay with 24/7 support available.
Personalized Care
We adapt to your preferences and requests, ensuring every moment exceeds expectations.
Guest Experiences
What our guests say about our services
Frequently Asked Questions
How far in advance should I book services?
+We recommend booking services at least 48 hours in advance, especially during peak season (June-September). Airport transfers and concierge services are available immediately upon booking your accommodation.
Are services available for non-guests?
+Our premium services are exclusively available to guests staying at Prime Stay properties. This ensures we maintain the highest quality standards and personalized attention for our guests.
Can I modify my service bookings?
+Yes, most services can be modified up to 24 hours before the scheduled time. Our concierge team will assist with any changes. Some services like yacht charters may have specific cancellation policies.
Do you accommodate special dietary requirements?
+Absolutely! Our chefs and partner restaurants can accommodate all dietary requirements including vegan, gluten-free, kosher, and halal options. Please inform us of any requirements when booking.
Is childcare service licensed and insured?
+Yes, all our childcare providers are fully licensed, insured, and background-checked. They are experienced professionals who speak multiple languages and are trained in first aid.
Ready to Experience Premium Service?
Let our dedicated team create the perfect service package for your Cretan getaway.